Protect yourself against scams

Our new online community has demonstrated fantastic kindness, selflessness and love over the past few weeks. Unfortunately, there are some scammers who may be taking advantage of the vulnerable.

People are being targeted with emails, texts and phone calls offering advice and treatment for coronavirus but also setting up fake websites and services selling products and even “cures”.

We want to protect our community as much as we can and are warning you to be on the lookout for coronavirus-related fraud.

It has been reported that a large percentage of cases being flagged to authorities are related to online shopping scams where people may have ordered protective face masks, hand sanitiser and other products that were never delivered.

Scammers have also been setting up bogus websites asking for donations for victims or promoting things such as prevention tips.

Please be vigilant and only stick to official and approved sites, sources and companies.

  • Always question an email, text, WhatsApp or Facebook message about coronavirus, and NEVER click on any attachments or links.
  • Never give out personal details such as your full name, address and date of birth – fraudsters can use this information to steal your identity.
  • You should never be pressured into giving money.
  • The Southside Self-Isolation Group will never ask you for your bank details or for any payments.
  • We will also only provide approved and official medical communications from the government and NHS directly.

If you believe anyone from our Facebook group is acting inappropriately or you feel that someone has please contact

If you think you’ve been the victim of a scam, then speak to your bank immediately and report any fraud to Action Fraud on 0300 123 2040.

You can get further information on dealing with scams and fraud by calling the Consumer Service telephone number 0808 223 1133, or contact Citizens Advice.

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